“During an internship on a balmy summer afternoon I was tasked with organising an internet access circuit. What I thought would take 10 minutes took 10 months. As the sun turned to snow with seemingly no progress I realised things had to change.
and so 01T was born with a single minded determination to change an industry founded in 1839 clambouring on to near-Victorian service levels
With a model based on high volumes and low touch engagement, traditional telcos were no longer offering the service businesses in 2010 demanded. 01T was founded with exactly the opposite structure. No sales teams & no antiquated systems, just experts with 21st century tools focussed not on commercials but customers. Seven years on and proudly connecting businesses in London, Hong Kong and the Hebrides, 01T has become a pillar of service …and that rarest of things, a team that delivers what it promises!”
Blockbusters is dead. Gone are the days of walking down to our local Blockbusters, picking out a movie for the weekend, only to get back home wishing you’d got something else. Or waiting an entire week for the next episode of your favourite TV show to be aired, only to miss it because you were caught in traffic. 01T’s history has coincided with a global explosion in digital content. We now expect content to be available on demand, in any location, at all times, and on any device we can lay our hands on.
Naturally our clients' businesses have had to continually evolve to meet this growing demand for data services. From industries as diverse as local rare breed farmers to global media conglomerates, they all share a common challenge of getting their digital content out into the world and on to the devices of an increasingly mobile and demanding customer base.
This has been a challenge we have duly accepted. Over the last seven years we have worked relentlessly, every single day, to ensure that our clients stay connected.
Meet the team
KEN RUNCORN - COMMERCIAL MANAGER
Our secure, cloud based financial systems enables 01T to quickly adapt to the ever changing communications market place and ensure continued growth.
BT piper man
Having held senior roles in BT Marketing & Sales, Customer Service Operations, Network Management and Commercial Management, I bring my extensive experience of the telecoms industry to 01T.
I try to think like an astronaut, I am meticulous when it comes to project planning and my attention to detail ensures all variables are considered. Nothing will escape my attention.
Multiple large screens on desk
I can keep track of all our interactions with customers on my multiple large screen setup.
Electronic organ keyboard
My claim to fame is that I invented the weighted key.
Seek to play better but actually its more about the exercise and regularly getting out from behind my huge computer screens.
I’m surrounded by all my Apple products and can’t wait for the Apple Watch to be on my wrist.
I love a cup of tea!
JESSICA MARLOWE - Client Engagement
'It's bread, but it's all wrapped up like a present, and it only cost £17.50.' - Rob Norris, Catastrophe.
'I've been running a lot, taking care of myself.' - Eminem.
'Thousands of tired, nerve-shaken, over-civilized people are beginning to find out that going to the mountains is going home; that wildness is a necessity' - John Muir.
'BBC Radio is a never-never land of broadcasting, a safe haven from commercial considerations, a honey pot for every scholar and every hare-brained nut to stick a finger into.' - Morley Safer.
'Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.' - Andrew Carnegie.
Creative Platform Engineer
RONNY WING - Creative Platform Engineer
My musical submersion all started on a Black guitar. 'I taught myself how to play the guitar, I taught myself how to play the drums, and I kind of fake doing both of them. But drumming comes more natural to me, and it just feels better.' - Dave Grohl.
My Cat, Whiskey
Relevancy to 01T? 'You see, wire telegraph is a kind of a very, very long cat. You pull his tail in New York and his head is meowing in Los Angeles. Do you understand this? And radio operates exactly the same way: you send signals here, they receive them there. The only difference is that there is no cat.' - Albert Einstein, when asked to describe radio.
Cruising along the beautiful Brighton seafront to-and-from work this Summer was a significantly awesome memory of mine. I still need to hurry up and finally build my own electric board...
Currently in a band; having trained throughout college as a musician, I've never left the scene since and still dip in and out of music projects to keep my head firmly screwed on. My drumming power-bandana, however, has been repurposed for crunching code here at 01T.
Artificial Intelligence is another significant obsession of mine, and a potential goldmine for us all: 'Artificial intelligence will reach human levels by around 2029. Follow that out further to, say, 2045, we will have multiplied the intelligence, the human biological machine intelligence of our civilization a billion-fold.' - Ray Kurzweil.
An increasingly hot topic, but native to me. I've torn apart anything with electrons running through it since I was a kid; my version of lego was a biscuit tin filled with electronics growing up and I wrote my first program when I was 9.
'Today, the best way to communicate with someone is still face-to-face. Virtual reality has the potential to change that, to make it where VR communication is as good or better than face-to-face communications, because not only do you get all the same human cues as real-world communication, you basically suspend the laws of physics, you can do whatever you want, you can be wherever you want.' - Palmer Luckey.
General Manager, Technology
DANIEL DEAK - General Manager, Technology
As 01T’s resident Scrum-master I am rarely spotted without a post-it or two.
My other responsibilities are keeping this young man fed and watered.
A consummate tinkerer, I enjoy nothing more than mixing ridiculous HW concoctions and overcomplicating my home into an automated IoT dream/nightmare!
A veteran of the tech startup to acquisition process, I bring years of experience in the managed services and hosting world to 01T.
Need I say more?
LULU LOWER - Business Manager
With a background in corporate banking, I now keep an eye on our company finances.
The best way to start the day!
Without a doubt, skiing is my absolute favourite hobby. Fingers crossed for the next company trip!
10 years of competitive gymnastics training has now been replaced by a much more relaxing daily yoga practice.
I am a passionate vegetarian and love to eat the rainbow!
After skiing, this is another favourite past time. There is nothing quite like being in the ocean, which makes Brighton the perfect base. After skiing, this is another favourite past time. There is nothing quite like being in the ocean, which makes Brighton the perfect base.
CLIVE GOLLAND - SALES DIRECTOR
After working with 01T through an associate business for a number of years, in 2014 I couldn’t resist any longer and joined as Sales Director!
With more than twenty years experience of managing international clients, partners and staff within the IT, Financial Services and Telco industries, in 2010 I founded Zenhound Communications, a Colt Platinum Partner Agent. Responsible for all aspects of account management for over 200 Colt branded customers. Zenhound was recently acquired by 01T and is now fully integrated.
The 01T consultative approach to sales enables me to enjoy long standing partnerships with clients.
As lifelong Arsenal fan and season ticket holder I even remember the good old days when we used to win things!
A small stable of tow ponies and a horse, Moses (22), Cabby (4) and Monty (9). Looked after by my very knowledgeable wife Antonia and assisted by me as stable boy and head groom.
An early morning walker of Gertie, our much-loved 10-year old German Wire-haired Pointer cross. She’s a former Battersea pooch.
Luckily I’m in the only one in the office who likes these (maybe even in the world)!
JON LAMONT - SERVICES MANAGER
Native union handset
Looking after the day to day operation of all telephony services, constantly on the look out for new and innovative ways to enable organisations to communicate.
First aid kit
Like a fish in water, I am at home when logged into our Support Desk. I still hold the record for the fastest solved ticket - 15 seconds!
I am responsible for managing the comprehensive 01T order handling systems to ensure prompt delivery of services.
I’ve played drums in bands for most of my life, my influences are John Bonham, Roger Taylor, and of course, Animal from the Muppets.
Music has taken me all over the world, I’ve even had a No.1 album in a US indie chart and a No.1 single in the Vietnamese Rock Charts!
Cricket is my favourite sport. I’ve just started playing again for a local team, unfortunately sending a member of my own team to hospital in my first game!
I’m a long suffering Everton fan. I am now extremely proficient at handling disappointment.
I love DIY, and am currently building a recording studio in my garden. My claim to fame is that I’ve not killed anyone so far and still have all my limbs in tact.
I recently married to the love of my life, our wedding had donkeys, camping, local ales, a mini festival and my brand new wife being interrogated by the Police. A day I’ll never forget! -
CAROLE BARNES - BUSINESS MANAGER
With the diversity of products and services we offer, billing is an essential part of my daily routine. The sophisticated UBOSS billing platform allows me to produce a single invoice displaying all contracted 01T services.
The internet is alive with fascinating and engaging articles on global communications. I love gathering the very best news and ultimately connecting our clients to all the great stories. As well as keeping everyone up to date with the exciting developments here are 01T!
Stationary for HR
The fast growth of 01T means that I am constantly on my toes to welcome new team members. All request music Thursday’s are mandatory!
This should be compulsory in our frenetic lives. My purple mat is a little place of peace.
Sheet of music
The voice of 01T, and singer of Requiems to Video Games music
“Never stop pushing” cycling for charity, fitness, and health. Queen of the Mountain on the ramp from Brighton wheel to Kemp Town.
When the cupboard is bare, I can still prepare a feast. Turning a lonely carrot and handful of brown rice into a meal talked about for decades.
ALEX LOWER - GENERAL MANAGER
It rarely leaves my hand!
I don’t remember a time that I have not had my trusty Mac with me. It is me and I am it.
Partnering with the worlds leading network carriers, hardware vendors and technology companies allows me to present a true best in class choice to our clients.
I love a good handbook! Clear documentation and language ensures client expectations are correctly managed and critical information made readily available.
In my humble opinion, simply the best player of all time.
Formula 1 car
Probably my favourite sport. I get excited just hearing the theme music.
Four songs of sun-dazed beats and melodies that shift and sparkle like the equatorial sun on a calm sea.
A result of trying to impress a girl.
“Music gives a soul to the universe, wings to the mind, flight to the imagination and life to everything” - PLATO
PHOEBE KENNETT - BRAND STRATEGY
Phoebe has come onboard to manage all things branding and communications
MR. ROBOT - Mascot
Tin of oil
I’m very cranky without my daily fix.
Bolts and cogs
I’ve been described as a notorious hoarder.
Maintaining a body like this takes a lot of work.
Daft punk CD
Men after my own heart. This album gets me through those lonely winter nights in the office.
Love of my life.
Employee of the month
36 consecutive Employee of the Month awards. I will never reveal my secrets!
CONOR GRANT - Support Engineer
I enjoy knowing weird useless, and sometimes if I’m lucky, not-so-useless facts.
Supporting my roots is no longer siding with the underdogs - I go to Dublin whenever I can to watch the international games.
There's something special about seeing different cultures & trying out different foods, and of course Beers!
I love Beer.
Mac & Windows
I like knowing how to use both to properly offer support & always know the best way to achieve what I want to at home with gadgets & tech.
Nord Electro 4D Keyboard
I'm all about playing music, and play in a band. The 4D is my baby.
Order Management Executive
STUART MCNULTY - Order Management Executive
I am a proud member of the Order Oversight team at 01 which involves a whole lot of organisation and management around Colt orders. Also I am involved in actively project managing some of 01T’s managed services orders, building up good rapport with our clients!
Whenever in the office I can always be found with a notepad on my desk. I have a habit of penning all important information to paper but slowly but surely adapting to the paperless ways of the company!
Like most my age, I can’t seem to go anywhere/ do anything without my phone in my pocket. Whether its to keep in contact my friends and use as a primary organisation tool to listening to music to provide that much needed motivation boost!
Football Boots and Trophy
Enjoy turning out for my local team Holbrook FC on Saturday afternoons, playing alongside my mates and a beer and a laugh in the clubhouse afterwards! What could be better? Even managed to win player of the year for the 2015/16 season to my surprise!
MARK LOWER - DIRECTOR
A founding member of the company back in 2009. I wish I had a real director's chair!
I set the strategic direction and plot the course of the company in the fast moving and ever changing world of communications.
I enjoyed 29 years at BT. Leaving in 2004 from my position as Director, Commercial & New business Development with BT Wholesale to lead a management buyout of a BT subsidiary business. This grew quickly to become one of the leading providers of Hosted PBX services in the UK.
I love going on adventures to the West country and beyond. Wet dog, surfing and sausage sandwiches on the beach = heaven!
Rod Stuart CD
My most played artist. I like to think I sound like Rod when singing in the office.
Some are now coming back in fashion!
I am the 1971 Surrey under 15 champion. I thought I looked great in my leotard and trampoline pants.
SYED HYDER - NETWORK MANAGER
I assist in all the technical areas, including projects, support desk and pre-sales technical enquiries.
The advanced network monitoring tools in place at 01T enables me to oversee and interrogate every aspect of our managed client networks.
Responsible for managing our 24/7 Network Operations Centre (NOC) means that my phone never leaves my side. I’m thinking about investing in a fashionable belt holder!
As a CCNP certified engineer, Cisco code is now my native language, Windows & Mac servers are the backbone for the communication and integration of information and that I am responsible for to manage core service running on servers.
I am not one to usually wear hats but it rocks on my head.
It doesn’t let my processor slow down (brain) when am working on network devices. Its always in my stock!
I’m a creature of habit on and off my BMX bike.
JESS THE DOG
JESS THE DOG - Mascot
You’ll never find my secret hiding spot.
No lead can hold me!
The bigger the better!
Old fashioned clock in
I have leisurely working hours and ensure I maintain a healthy work/life balance (I rarely makes it into the office these days and instead opt to “work from home”).
OLI HOWKER - Technology Engineer
Oli is joining 01T to assist in the development of our internal systems.
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